Terms and Conditions

1. Introduction

Welcome to Taxmena, a platform operated by Zahads Chartered Accountants L.L.C. These Terms and Conditions govern your use of our website, located at www.taxmena.com. By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services.

2. Services Provided

Taxmena offers tax consultation services provided by professional tax consultants. Our platform connects customers with qualified tax advisors for the purpose of receiving advice on tax-related matters. All services are subject to these terms and any specific agreements made between customers and consultants.

3. User Accounts

To use certain features of our platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update this information as necessary.

4. Payment and Currency

Payments for services are made online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency). By making a payment, you agree to the terms and conditions outlined in this document. The accepted card types will be displayed on our payment checkout page, and payments will be processed in the currency specified.

Please note that all credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

5. Refunds and Cancellations

Refunds will be processed only through the original mode of payment. If you wish to request a refund, please refer to our Return and Appeal Policy for detailed information on the process and eligibility. Cancellations must be made in accordance with the terms outlined on our platform, and any applicable fees may be charged.

6. Delivery of Services

The services provided by our consultants are delivered electronically through the Taxmena platform. Please note that we do not provide any physical products or services. All communication, advice, and documentation will be provided through the platform's secure messaging system or other electronic means.

Taxmena.com will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.

7. Intellectual Property

All content on the Taxmena platform, including text, graphics, logos, images, and software, is the property of Zahads Chartered Accountants L.L.C or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our platform without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zahads Chartered Accountants L.L.C shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform or the services provided by tax consultants. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

9. Governing Law and Jurisdiction

These Terms and Conditions and any disputes arising out of or in connection with them shall be governed and construed in accordance with the laws of UAE. Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

10. Changes to Terms and Conditions

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to stay updated about changes on the website. Modifications will be effective on the day they are posted.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@taxmena.com